DENTAL BUSINESS SOLUTIONS
What if Phil Jackson was coaching
your dental practice?
often go undetected or unaddressed. By eliminating these
hurdles, a transformational leader can clarify your practice
philosophy into a mission the team can live and breathe.
Each team member should be personally invested in
reaching your goals, and with your support, acting as
leaders in their own areas of responsibility. Using an
outside coach can fill a transformational leadership gap
in your practice temporarily while you further develop
these skills under the coach’s guidance.
If you’re considering the impact a coach could have
on your practice, evaluate your transactional and transformational needs first. Does your team feel supported
by you and one another? Are you familiar with each team
member’s strengths and weaknesses? Is the team encouraged to find opportunities to grow and develop? This
information can help guide your selection of an appro-
priate coach. To learn more about how your practice
might benefit from coaching, visit www.HenrySchein.
com/Consulting to schedule a free evaluation with one
of our four recommended consultants.
With more than a decade
of marketing experience
in the health-care
MCGUIRE now leads
the marketing of Henry
Schein Dental’s Business
Solutions. Jen developed
and launched dentistry’s
first wellness program,
Total Health Beyond the
Mouth. Contact her at
(800) 372-4346 or at jen.
Although he arguably has the most successful NBA coaching record of all time, Phil Jackson’s coaching style didn’t
prioritize winning. Instead, he focused on developing
each member of the team personally and professionally,
implementing strategies that capitalized on the strengths
of his players. How could Phil Jackson help your practice
reach its potential?
Great coaches incorporate transactional and transformational leadership to clarify your practice vision,
instill that vision in the team, and develop the protocols
needed to realize the vision and achieve your goals. These
leadership styles are often positioned as opposites, but
both are necessary to advance team members and move
your practice forward.
Using interpersonal skills and emotional intelligence,
transformational leadership can unify and empower a
team. Phil Jackson relied on his transformational leadership skills to articulate his vision for the 1989 Chicago
Bulls. His vision was to keep the ball constantly moving
on the court to increase opportunities for anyone on the
team to score, not just star player Michael Jordan. He
used transactional leadership to teach and implement
the triangle offense, which made it possible for the team
to focus on passing the ball. The team began winning
more games and eventually dominated the NBA.
Transactional leadership skills (e.g., technical expertise
and training) ensure the team is equipped with the practical knowledge they need to thrive in their roles. As part
of her coaching, dental consultant Wendy Briggs, RDH,
evaluates all aspects of patient care and demonstrates
how each operatory should be set up to maximize efficiency and productivity. Transactional coaching can
include new protocols, policies, plans, and procedures,
all designed to contribute to the practice’s ultimate goal.
Motivating a team to embrace these changes and rise
to new challenges requires transformational leadership.
A coach with expertise in leadership development and
group dynamics can help identify personnel issues that
leadership to clarify
your practice vision,
instill that vision in the
team, and develop the
protocols needed to
realize the vision and
achieve your goals.