have not provided the necessary accommodatons for
their clients. These leters ofen threaten legal acton
unless the practce agrees to pay an amount of money
to setle the dispute outside of court. In order to
prevent a potentally long and costly legal batle, many
of these dentsts have agreed to the setlement.
What Does It Mean to Be “ADA Compliant”?
Although there is no specifc language (as of the
If you take only one thing away from this guide, it
should be this: as of today, there is no legal defniton
for an “ADA compliant” website. The current ADA
regulatons, which are enforced by the Department of
Justce (“DOJ”), do not specifcally menton websites
and their accessibility requirements. The DOJ has
stated that ofcial regulatons for website accessibility
will not be released untl at least the Spring of
2018. Untl that point, all we have to work with are
suggested guidelines, not hard-and-fast requirements.
date of this publicaton) within The Americans with
Disabilites Act regarding website requirements, there
are arguments that can be made that the language
of the law insinuates websites as a place of public
accommodaton. Because of this lack of specifcity,
diferent state courts have diferent views, which can
• Websites are not required to be accessible to
people with disabilites
• Only websites that have a connecton to an actual
brick and mortar locaton must be accessible to
people with disabilites
• All websites must be accessible to people with
Immediate Steps to Take
If you are a current client of Ofcite, then your
website meets the current suggested ADA accessibility
guidelines. In additon, Ofcite will keep all of its
clients’ websites updated to meet these guidelines
without any acton required by its clients.
If your website is not hosted by Ofcite, you should
take a moment to familiarize yourself with the basics
of website accessibility. The DOJ has suggested the
WCAG 2.0’s ‘Level AA Success Criteria’ as the best
accessibility standards to follow. Again, these are
suggested guidelines; they are not currently laws.
Nevertheless, this checklist is a good place to start.
If you can check every box of the Level AA Success
Criteria, you are in the best positon to defend your
website from any “non-compliant” complaints you
Next, it’s a good idea to run your current website
through an automatc evaluaton tool that will
help to reveal some of the most common potental
Even if you have checked your website against the
suggested ADA website accessibility guidelines and
run the automatc evaluaton tool, if you or your
ofce staf add or modify content on your website,
regardless of whether it is writen or visual, it is
difcult to guarantee that these changes fall within
the suggested ADA website accessibility guidelines. If
you do make changes to your website, it is best to use
a website hostng company that meets the suggested
ADA website accessibility guidelines and have their
customer service team make the changes for you.
For healthcare practces that do not currently host
their websites with Ofcite, Ofcite provides a
complimentary ADA accessibility review to help
gauge where your website stands in relaton to the
currently suggested ADA accessibility guidelines.
To get this free evaluaton, please call 888-700-
3971 between the hours of 8am–5pm Central Time,
M-F or visit www.OfciteFreeADAReview.com to
schedule an appointment.
As the leader in website hostng and web presence
solutons for healthcare practces, it is Ofcite’s
goal to help all healthcare practces prosper and
remain equipped for success in the future. Please
feel free to share this FAQ document in its entrety.
You may also direct additonal questons to
Ofcite’s team of Web Presence Advisors who can
be reached at 888-700-3971.
3010 Highland Parkway, Suite 200, Downers Grove, IL 60515 • www.OfciteFreeADAReview.com • (888) 700-3971